WorldWide – Shipping & Returns

WorldWide – Shipping & Returns

International shipment is 35$ worldwide.

VAT and Duties may apply.

The shipment will arrive by UPS or DHL within 14 business days. Please note, transit days are an estimate only and may vary based on delivery location.

All damages must be reported within 48 hours upon receiving your order so that we can support sorting a refund with the carrier.

If there is a problem with your order, please email ASAP at office@candle-club.com.

As a small, independently owned business, returns are handled on a case by case basis. We want you to be satisfied and we will do whatever we can to make you happy. If the return is approved, please return your items within 30 days.

We will refund your credit card once the items are received. The customer is in charge of shipping costs back to us. We do not refund original shipping charges nor return shipping charges as they are buyer’s responsibility.

*Should total weight of ordet exceed 4 kgs we will contact you in order to update shipment cost based on courier’s quotation.

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